Lagoon Resident Benefits

You can bring your towels, sunscreen, one pool noodle per person, and water toys.

Yes, we have a variety of rotating food trucks and non-alcoholic and alcoholic beverages available for sale. For your convenience we have water stations located throughout the lagoon grounds. If you have any dietary restrictions and have concerns, please contact guest services.

Please call us at (813) 444-5221 or click here to fill out our Contact Us form with your order number and a team member will be able to assist you. 

MetroLagoons is a family-friendly environment. You must wear appropriate beach/swim attire at all times. No thongs or Brazilian cut bath suits. For the health and safety of all our guests, children in diapers are required to wear a swim diaper when entering the lagoon waters.

The safety of all our guests is our top priority. Therefore, inclement weather may cause us to temporarily close the lagoon. We ask that all guests adhere to weather warnings and seek shelter. Tickets and activities are nontransferable, nonrefundable, and cannot be canceled or refunded.

Mandatory inclement weather safety guidelines:

Lightning Mileage Procedures

• 15 miles – paddleboards & kayaks come back to dock
• 10 miles – all guests clear out of water including obstacle course, Island, and Lagoon
• 5 miles – all guests must exit park

Managers will give approval for guests to re-enter the park after immediate threat of lightning strikes have passed and after a reasonable amount of time has passed. It is at the company’s discretion whether the park will remain closed or reopen after weather events.

Parking is free for all visitors. 

No outside food, beverages or coolers are allowed at the lagoon. A personal sealed bottled water or empty reusable water bottle are permitted & can be filled at our water stations onsite. Infant formula and sealed baby food is also permitted. 

Tickets and activities are nontransferable, nonrefundable, and cannot be canceled or refunded.

The lagoon is a swim-at-your-own-risk facility. Please be advised that there are no lifeguards on duty. If anyone in your group needs a lifejacket we have them available in designated areas throughout the park.

Children under the age of 14 must be accompanied by an adult.

Cabana rentals can be purchased in advance of your visit online or by calling (813) 444-5221.

Our Lagoons are not heated, and water temperature can vary. December to March water temperatures can be in the mid to upper 60’s; while April, May, and November are often in the 70’s. June to October water temperatures can be in the 80’s. Guests should use their best judgement regarding water activities, safety, and their own comfort. Since water is not heated, refunds and reschedules are not eligible due to water temperature.