METROLAGOONS TENANTS
Lagoon Life For
Sentosa Epperson Tenants
Tenant Memberships at MetroLagoons Communities offer a variety of benefits, including member-only events and entertainment. Browse the information below to ensure your family is set up for fun.
To get started, complete the Address Verification & Account Updates Form.
Once submitted, our team will review your information to verify your address and email you with the next steps to complete your registration.
After your address has been verified, you’ll receive the second step of the membership application by email via Docusign. Please provide all necessary details including a copy of your lease so our team can complete the approval process. Once final approval is granted, your official Lagoon membership status will be sent to you via email.
Only members listed on the signed lease qualify for a membership. Qualifying tenants in your household ages 4 and up must be registered to access the Lagoon.
To see what documents are accepted to validate your address and verify your identity, please click here.
Once we have received your application, we will process your memberships. Upon approval, you will receive a link to purchase your membership. Please note it could take up to 5-7 business days to process your membership.
30 Day Splash Pass
Benefits Include
- Unlimited access to your home lagoon
- Planned member-only events
- 1 Splash Pass per resident member, per month
- 50% discount on premium seating
- 20% discount all water activities
- 20% discount on event space for your private celebrations like birthday parties
*All benefits are subject to change without notice.
Questions
If you have additional questions regarding MetroLagoons, our rules, policies, or general information, please visit the link below for our full list of frequently asked questions.
CAN I PAY OFF MY MEMBERSHIP EARLY?
Yes, once you are enrolled in our monthly plan, you may pay off the remaining balance at anytime. Contact us here and our Guest Services team will be happy to help you. Payoff may not be made at the ticket windows.
WHAT IF I MISS A PAYMENT OR A PAYMENT IS DECLINED?
We will attempt a 2nd charge after 2 days. If the payment is still declined, your membership will be suspended. If you would like to update your credit card or payment information, you can do so by contacting us here or using the chat on our website, and our Guest Services team will be happy to help you.
DOES MY PLAN AUTO-RENEW?
No, each plan is a 12-month commitment and may not be terminated early.
WHAT IS MY HOME LAGOON?
Angeline Ascend: Epperson Lagoon
BB Living Epperson Ranch: Epperson Lagoon
Beacon Epperson: Epperson Lagoon
Sentosa Epperson: Epperson Lagoon
Mirada Ascend: Mirada Lagoon
Skymor Southshore Bay: Southshore Bay Lagoon
I HAVE MORE QUESTIONS OR NEED MORE HELP
Our Guest Services Team will be happy to help you!
Sentosa Epperson Tenants