Service animals are welcome at MetroLagoons. According to the Americans with Disabilities Act, a service animal is defined as a dog (or in some cases, a miniature horse) that is individually trained to perform tasks for a person with a disability. Service animals are not permitted in the water.

Please note that emotional support animals are not considered service animals under the ADA. While we understand the importance of emotional support animals, they are not permitted in this establishment.

We appreciate your understanding and cooperation in adhering to this policy. If you have any questions or need assistance, please don’t hesitate to ask our team.

Guests are permitted to bring in their own, single-post shade umbrellas that are under 6’ in diameter.  However, we want to emphasize that guests are solely responsible for any damage or injury caused by their umbrellas.

This responsibility includes damage or injury to the property of other guests or MetroLagoons, as well as injury to other guests or MetroLagoons employees. We encourage all guests to be mindful of the size and placement of their umbrellas and to be always aware of their surroundings and other guests’ experience. MetroLagoons reserves the right to deny umbrellas for any reason including, but not limited to size, condition, design, or placement. 

In addition, we require that guests lower their umbrellas during inclement weather to avoid any potential accidents. It is important to note that guests are still responsible for any damage or injury caused by their umbrellas during inclement weather.

You may bring a small, personal-sized speaker that fits in a purse or backpack for your group. Music played from a speaker must be family friendly. Large Bluetooth speakers are prohibited.  

Parking is free for all visitors. Cars may not be left overnight and are subject to towing at the owner’s expense. 

Yes, we have a wide variety of food, and both non-alcoholic and alcoholic beverages available for sale. For your convenience, we have complimentary water stations located throughout the Lagoon grounds. 

If you have any dietary restrictions and have any concerns, see additional information under “What if a member of my party has food allergies or special dietary restrictions?”

Outside food and beverages are prohibited; see additional information under “Can I bring coolers, food, and beverages?”

Yes! You may bring small decorations including banners, weighted balloons and tablecloths.  

Items not permitted include glass, confetti, glitter, paints and open flames.   

Large or unique decorations will be permitted at the discretion of a MetroLagoons team member upon arrival. MetroLagoons does not assume responsibility for any damage to cakes or party supplies.  

For any additional questions regarding decorations, please complete a Contact Us form to connect with a member of our Group Sales team.  

Children under the age 14 years must be accompanied by a supervising companion who is able to determine their ability to safely participate in water activities and is responsible for accompanying and supervising them while on property.