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Careers

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Do you love to see people living their best life?
Does making someone’s day make your day?

We are always looking for outgoing, friendly and hospitality driven individuals to join our team!

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Culture 1

Culture 1

Culture 1

Job Fair at Epperson Lagoon

Join us Wednesday, September 7th from 10am-3pm at Epperson Lagoon for our Job Fair!
We will be hiring for Water Quality Technicians, Lifeguards, Kitchen Supervisor and Bartenders.

Current openings

Assistant General Manager

MetroLagoons is pleased to announce we are seeking an Assistant General Manager.

The Assistant General Manager, under direction of the General Manager is responsible for directing all facility operations to include: developing and directing strategic planning efforts; maximizing sales while monitoring and controlling expenses to meet planned operating profits; creating and executing strategic business plans, promotions, and productivity targets; assisting with the development of annual budgets and marketing programs, recruiting, hiring, and training all employees in accordance with established costs, procedures, and staffing needs; and providing strong leadership and opportunities for overall facility growth and individual skill enhancement.

Key Responsibilities:

  • Assists in creating a comprehensive standard facility operation manual, including written policies and procedures for all facility services, administration, and maintenance.
  • Works with General Manager on a monthly and yearly management report outlining key facility statistics and a summary of daily operations. Also reports any current or future concerns and forwards recommended changes to the General Manager.
  • Initiates constant communication and collaboration with various ancillary departments within the venue to ensure a smooth and efficient operation.
  • Responsible for cash handling policies and procedures.
  • Previous Aquatics Management experience preferred.
  • Ensures accurate facility maintenance procedures and checklists through routine preventative maintenance and repair.
  • Recruits the key personnel for Ticketing, Sales, Maintenance, and Operations, where applicable. Ensures the staff is fully knowledgeable on the use and benefits of services, products, programs, and activities by conducting regularly scheduled staff meetings and training workshops.
  • Conducts on-going training/educational programs for all department. Holds team meetings on a regular schedule.
  • Ensures appropriate facility supervisory coverage through use of a Manager on Duty (MOD) system. Ensures fiscal responsibility through efficient scheduling of facility and, when necessary, makes changes to stay within budgetary guidelines.
  • Assesses all employees’ progress continually; coaches employees with positive reinforcement, and disciplines, when necessary, fairly and consistently; participates in annual performance evaluations, and, when necessary, assists in the termination process.
  • Supervises and follows up on guest requests and comments.
  • Ensures facility is only accessed by actual members and/or guests, and that it is safe and secure at all times.
  • Directs and oversees all facility operations to ensure achievement of sales and retention goals, business objectives and facility profitability.
  • Maintains cooperation and teamwork throughout the facility, placing a high emphasis on owner service and satisfaction.
  • Identifies, evaluates, and resolves problems in a timely manner, utilizing innovative ideas and sound judgment.
  • Ensure compliance with all licensing and health requirements.

Requirements:

  • Bachelor’s degree in business management field or equivalent work experience in related field
  • Minimum of 3-5 years supervisory experience in a large facility
  • Must work evenings and weekends on a regular basis
  • Previous Operational Management experience is a must.
  • Ensure all work is completed in accordance to policies, procedures and best practices
  • Strategic planning, membership marketing and sales, employee supervision and training, fitness/health promotion, programming, and financial management skills
  • Excellent customer service skills
  • Efficient, well organized, and able to handle a variety of duties simultaneously
  • Professional manner, discretion, and appearance
  • Excellent verbal and written skills
  • Energetic, enthusiastic and motivational
  • Effective leadership skills and strong work ethic
  • Personal Training and or certifications associated with the industry are highly desirable
  • Proficient in appropriate computer skills and office equipment
  • Available to work nights, weekends, and holidays
  • Bilingual in Spanish is a plus

Job Type: Full-Time

Job Location: Mirada San Antonio, Florida

Pay: $55,000-$60,000

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