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Careers

Join Us

Do you love to see people living their best life?
Does making someone’s day make your day?

We are always looking for outgoing, friendly and hospitality driven individuals to join our team!

upcoming job fairs

Southshore Bay

Thursday, February 9 | 3pm-6pm | Southshore Bay Lagoon

Saturday, February 11 | 11am-2pm | Southshore Bay Lagoon

Monday, February 13 | 3pm-6pm | Southshore Bay Lagoon

Monday, February 20 | 3pm-6pm | Southshore Bay Lagoon

Epperson

Saturday, February 4 | 11am – 12pm | Epperson Lagoon

Wednesday, February 8 | 3pm – 6pm | Epperson Lagoon

Thursday, February 9 | 3pm – 6pm | Epperson Lagoon

Culture 1

Culture 1

Culture 1

Culture 1

Current openings

Concierge Center Coordinator

MetroLagoons is excited to announce we are searching for a talented individual to join our team as a Concierge Center Coordinator! This is an extremely valuable role so if you are someone who loves to help others succeed then this may be the role for you! 

Key Responsibilities:

  • You must have a genuine interest in helping others.
  • Organized, understanding, and dedicated are words that best describe you.
  • Can effortlessly change hats from guest service to help desk, to recovery, and back again – all with a genuine smile in your voice so that everyone feels valued and supported.
  • You possess a strong desire to assist our guests across multiple platforms – phone, email, and live chat – with an exceptional level of service and creative thinking.
  • Sharing daily trends, reporting any challenges, and assisting with coverage gaps are second nature.
  • All interactions will strive to be positive, productive, friendly, and always professional.
  • Flexibility and understanding that this list is not inclusive and other duties may be added as needed.

Qualifications:

  • 3 years of high-volume contact center experience required
  • Impeccable communication skills, verbal and written.
  • Friendly, optimistic, and upbeat attitude.
  • One who can empathize with guests and team members alike while helping ensure satisfaction.
  • Responsible, with proven ability to maintain scheduled commitments.
  • Extremely comfortable with computers and working in a fast-paced environment.
  • Must have open availability, Sunday – Saturday from 7 am – 10 pm

Job Type: Full-time

Job Location: Corporate Office Tampa, Florida

Pay: Starting at $17/hour

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