fbpx

Lagoon Rules & FAQ's

weather & lightning

The safety of all our guests is our top priority. Therefore, inclement weather may cause us to temporarily close the lagoon. We ask that all guests adhere to weather warnings and seek shelter. Tickets and activities are nontransferable, nonrefundable, and cannot be canceled or refunded.

RULES AT THE LAGOON

Swim at Your Own Risk
Alcohol and Consumption
Inclement Weather
No Coolers, Outside Food, or Drink
No Weapons
Family Friendly Swimwear Required
Swim at Your Own Risk
No Coolers, Outside Food, or Drink
Alcohol and Consumption
No Weapons
Inclement Weather
Family Friendly Swimwear Required
What can I bring and not bring?

BRING your towels (towels are available for purchase, but there are no towel rentals), sunscreen, one pool noodle per person, personal life jackets, and water toys (no toy guns or appearance of guns).  

Do NOT bring – chairs, shade, umbrellas larger than 6’, pop up shade structures, floats, coolers, food & beverages, or large Bluetooth speakers (must be able to fit in a purse or small backpack).

What if a member of my party has food allergies or special dietary restrictions?
What is your refund policy?
Can my children access the lagoon without me?
Is the water heated?
What if I am unable to come on my reservation date? How do I reschedule to a new date?
Is there a fee for parking?
Are animals allowed? 
Can I save space for the rest of my party arriving later?
Are food and beverages for sale?
Can I bring coolers, food, and beverages?
Are lifeguards on duty?
How can I rent cabanas and premium seating?
Can I bring a beach umbrella?
What should I wear to the lagoon?
What is the inclement weather policy?
Is smoking/vaping permitted?
What can I bring and not bring?

BRING your towels (towels are available for purchase, but there are no towel rentals), sunscreen, one pool noodle per person, personal life jackets, and water toys (no toy guns or appearance of guns).  

Do NOT bring – chairs, shade, umbrellas larger than 6’, pop up shade structures, floats, coolers, food & beverages, or large Bluetooth speakers (must be able to fit in a purse or small backpack).

Are food and beverages for sale?
What if a member of my party has food allergies or special dietary restrictions?
Can I bring coolers, food, and beverages?
What is your refund policy?
Are lifeguards on duty?
Can my children access the lagoon without me?
How can I rent cabanas and premium seating?
Is the water heated?
Can I bring a beach umbrella?
What if I am unable to come on my reservation date? How do I reschedule to a new date?
What should I wear to the lagoon?
Is there a fee for parking?
What is the inclement weather policy?
Are animals allowed? 
Is smoking/vaping permitted?
Can I save space for the rest of my party arriving later?