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FAQ

weather & lightning

The safety of all our guests is our top priority. Therefore, inclement weather may cause us to temporarily close the lagoon. We ask that all guests adhere to weather warnings and seek shelter. Tickets and activities are nontransferable, nonrefundable, and cannot be canceled or refunded.

RULES AT THE LAGOON

Swim at Your Own Risk
Alcohol and Consumption
Inclement Weather
No Coolers, Outside Food, or Drink
No Weapons
Swim at Your Own Risk
No Coolers, Outside Food, or Drink
Alcohol and Consumption
No Weapons
Inclement Weather
What can I bring?

You can bring your towels, sunscreen, one pool noodle per person, and water toys.

What is your refund policy?
Can my children access the lagoon without me?
Is the water heated?
Are food and beverages for sale?
What should I wear to the lagoon?
What is the inclement weather policy?
Can I bring coolers, food, and beverages?
Are lifeguards on duty?
How can I rent cabanas and premium seating?
Can I bring a beach umbrella?
What if I am unable to come on my reservation date? How do I reschedule to a new date?
Is there a fee for parking?
Are animals allowed? 
What can I bring?

You can bring your towels, sunscreen, one pool noodle per person, and water toys.

Can I bring coolers, food, and beverages?
What is your refund policy?
Are lifeguards on duty?
Can my children access the lagoon without me?
How can I rent cabanas and premium seating?
Is the water heated?
Can I bring a beach umbrella?
Are food and beverages for sale?
What if I am unable to come on my reservation date? How do I reschedule to a new date?
What should I wear to the lagoon?
Is there a fee for parking?
What is the inclement weather policy?
Are animals allowed?