Enjoy faster, easier access to the Lagoon with your Resident Membership Card. This card is your key to a smoother check-in experience every time you visit. Each Resident Member will receive one (1) complimentary membership card. Newly issued Membership Cards are available at any ticket window.
This card must be presented for admission and benefits, along with a valid photo ID for each visit.
Membership is non-transferable and non-refundable. Misuse of the card may result in suspension or termination of privileges. Replacement fees apply for lost or stolen cards.
For assistance or inquiries, please contact MetroLagoons Guest Services.
Cards are non-transferable and may not be copied or duplicated.
Screenshots or photos of cards will not be accepted.
Resident Members under the age of 14 will not receive a card at this time. This is coming soon.
Members under 14 must be accompanied by supervising companion over the age of 14.
Your first card is complimentary.
Lost or stolen cards can be replaced for a $3 fee. Replacement cards are nonrefundable.
Once a new card is issued, the old card is permanently deactivated and cannot be reactivated.
Only one active Membership Card is allowed per member.
We’re excited to announce that you can now link your Loyalty account to your Membership Card. All the benefits in one place.
Already have a Loyalty Account? Head to your Lagoon and we’ll be happy to link your account to your Membership Card.
No Loyalty Account? Good news – your new membership card can now be registered as your Loyalty Account Number. Visit your home Lagoon and verify your membership. Once you receive your Membership Card number, please register it here.
Resident Members enrolled in the Loyalty Program earn even more rewards with food and beverage purchases. Each registered Member can have their own Loyalty Account.
Every $1 Spent = 1 Loyalty Point
Take advantage of your loyalty at your fingertips.
Loyalty Discounts & Benefits
The Loyalty Program is separate from your Club Plan and is only available to Resident Members who have registered for the Program. Stop at any ticket window for information, you can register the same day and start earning points and savings! Click here for additional details on this exclusive program.
Head to the Lagoon and ask an admissions team member. They will help you get set up and you will receive a card right on site. Your first membership card is complimentary.
Head to the Lagoon and ask an admissions team member. They will help you get set up and you will receive a card right on site. Your first membership card is complimentary.
This card is the property of MetroLagoons. It must be presented with a valid photo ID for admission and benefits on each visit.
For questions or assistance, please contact MetroLagoons Guest Services.
