Faster, Easier Access to the Lagoon!
Resident Membership Cards
This card is your key to a smoother check-in experience every time you visit. Each Resident Member will receive one (1) complimentary membership card. Newly issued Membership Cards are available at any ticket window.
This card must be presented for admission and benefits, along with a valid photo ID for each visit.
For assistance or inquiries, please contact MetroLagoons Guest Services.
Things to Know
- Cards are non-transferable and may not be copied or duplicated.
- Screenshots or photos of cards will not be accepted.
- Resident Members under the age of 14 will not receive a card at this time. This is coming soon.
- Members under 14 must be accompanied by supervising companion over the age of 14.
- Your first card is complimentary.
- Lost or stolen cards can be replaced for a $3 fee. Replacement cards are nonrefundable.
- Once a new card is issued, the old card is permanently deactivated and cannot be reactivated.
- Only one active Membership Card is allowed per member.
Link Your Loyalty
We’re excited to announce that you can now link your Loyalty account to your Membership Card. All the benefits in one place.
Already have a Loyalty Account? Head to your Lagoon and we’ll be happy to link your account to your Membership Card.
No Loyalty Account? Good news – your new membership card can now be registered as your Loyalty Account Number. Visit your home Lagoon and verify your membership. Once you receive your Membership Card number, please register it here.
Resident Members enrolled in the Loyalty Program earn even more rewards with food and beverage purchases. Each registered Member can have their own Loyalty Account.
Every $1 Spent = 1 Loyalty Point
Take advantage of your loyalty at your fingertips.
Loyalty Discounts & Benefits
The Loyalty Program is separate from your Club Plan and is only available to Resident Members who have registered for the Program. Stop at any ticket window for information, you can register the same day and start earning points and savings! Click here for additional details on this exclusive program.
HOW DO I GET MY CARD?
Head to the Lagoon and ask an admissions team member. They will help you get set up and you will receive a card right on site. Your first membership card is complimentary.
WHO RECEIVES A MEMBERSHIP CARD?
All registered household members who are 14 years of age or older can receive a membership card, at this time. Just stop by the Lagoon with a valid photo ID to get started. Membership cards for those under the age of 14 are coming soon.
WHAT CAN I USE MY CARD FOR?
Your card can be used for a seamless entry experience. Simply present your Membership Card at the admissions window, along with a valid photo ID and a team member will check you in.
WHAT HAPPENS IF I LOSE MY CARD?
If you lose your membership card, stop by the Lagoon to get a new one. Replacement cards are just $3 each. Once your new card is issued, the old card is permanently deactivated.