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New: Resident Membership Cards

Enjoy faster, easier access to the Lagoon with your Resident Membership Card. This card is your key to a smoother check-in experience every time you visit. Each Resident Member will receive one (1) complimentary membership card. Newly issued Membership Cards are available at any ticket window.

This card must be presented for admission and benefits, along with a valid photo ID for each visit.

Membership is non-transferable and non-refundable. Misuse of the card may result in suspension or termination of privileges. Replacement fees apply for lost or stolen cards.

For assistance or inquiries, please contact MetroLagoons Guest Services.

Things to Know

Cards are non-transferable and may not be copied or duplicated.

Screenshots or photos of cards will not be accepted.

Resident Members under the age of 14 will not receive a card.

Members under 14 must be accompanied by supervising companion over the age of 14.

Your first card is complimentary.

Lost or stolen cards can be replaced for a $3 fee. Replacement cards are nonrefundable.

Once a new card is issued, the old card is permanently deactivated and cannot be reactivated.

Only one active Membership Card is allowed per member.

Please note that this Membership card is NOT your Loyalty Discount Card; our Loyalty Program is separate from your Club Plan and is only available to Resident Members who have registered for the Program. Stop at any ticket window for information, you can register the same day and start earning points and savings! Click here for additional details on this exclusive program.

frequently asked questions

How do I get my card?

Head to the Lagoon and ask an admissions team member. They will help you get set up and you will receive a card right on site. Your first membership card is complimentary.

Who receives a membership card?
What can I use my card for?
What happens if I lose my card?
How do I get my card?

Head to the Lagoon and ask an admissions team member. They will help you get set up and you will receive a card right on site. Your first membership card is complimentary.

What can I use my card for?
Who receives a membership card?
What happens if I lose my card?

Terms & Conditions

This card is the property of MetroLagoons and must be presented for admission and benefits, along with a valid photo ID for each visit. Membership is non-transferable and non-refundable. Misuse of the card may result in suspension or termination of privileges. MetroLagoons reserves the right to change or revoke membership terms, conditions, and benefits at any time without notice. Possession of this card does not guarantee entry, as capacity limitations and blackout dates may apply. Members must abide by all posted rules and regulations. MetroLagoons is not responsible for lost, stolen, or damaged cards. Replacement fees apply for lost or stolen cards. Use of this card constitutes acceptance of these terms and conditions. For assistance or inquiries, please contact MetroLagoons Guest Services.