All products, including tickets, rentals, and activities, are nontransferable and nonrefundable and exclude activities/events separately priced or not open to the public or members. Lagoon activities, rentals, and other offerings subject to availability, closures and change or cancellation without notice or liability. Some activities, rentals, and other offerings are subject to extended rehabilitation, seasonal, capacity and weather closures or may close for other reasons and are also non-refundable under this policy. On certain dates a Lagoon may only be open for special events or to limited groups.
Due to Florida’s tropical climate, afternoon showers and thunderstorms are common, especially during the summer. We closely monitor weather conditions for the safety of our guests and team members, and in the case of inclement weather or lightning some activities may be impacted. We may suspend activities and close water activities during periods of inclement weather. During these periods you may be asked to evacuate the water and areas of the lagoon and may be instructed to seek shelter. We ask that all guests adhere to weather warnings and seek shelter. All products, including tickets, rentals, and activities, are nonrefundable under this policy.
Blue Sky Tickets do not qualify for a 2nd Blue Sky Ticket.
Complimentary or discounted tickets may not eligible for Blue Sky Tickets.
MetroLagoons reserves the right to change these policies without prior notice, and some restrictions apply.
Please note, you must have visited the Lagoon to request a Blue Sky Ticket through www.metrolagoons.com/bluesky
Blue Sky team is unable to reschedule unused tickets.