Yes, we are a cashless facility. Please be sure to have additional payment methods. We accept Apple Pay, Google Pay, Samsung Pay, and all major credit cards.

Club Plans are subject to change without notice and are available online on the following breeze home pages: 

Epperson
Southshore Bay
Mirada
Brightwater

No outside food, beverages or coolers are allowed at the Lagoon. A personal, sealed bottled water or empty reusable water bottle is permitted and can be filled at complimentary water stations onsite. Approved bottles must be empty or sealed upon entry.  

Infant formula and sealed baby food is also permitted. Glass containers are not permitted.

MetroLagoons is a family and residential experience; therefore, we ask that family friendly attire be worn throughout the duration of your visit. We suggest proper swim attire, shorts, t-shirts, cover ups and other family friendly beach wear.

For the health and safety of all our guests, children in diapers are required to wear a swim diaper when entering the Lagoon waters.

In the event of inclement weather our Blue Sky Guarantee will provide a rescheduled visit under specific conditions. Please visit MetroLagoons.com/BlueSky for more information.

The safety of all our guests is our top priority. Therefore, inclement weather may cause us to temporarily close the lagoon. We ask that all guests adhere to weather warnings and seek shelter. Tickets and activities are nontransferable, nonrefundable, and cannot be canceled or refunded.

Mandatory inclement weather safety guidelines:

Lightning Mileage Procedures

• 12 miles – paddleboards & kayaks must return to the dock.
• 8 miles – all guests clear out of the water including free swim areas, obstacle course, in water slides, Island seating area, and Lagoon.
• 4 miles – all guests are advised to seek shelter.

Lagoon leadership and water safety staff will give approval for guests to re-enter the water and resume in-water activities after lightning strikes have cleared designated ranges and no new strikes are reported within a specified period of time. It is at the company’s discretion whether the lagoon will remain closed or reopen after weather events.

Our Lagoons are not heated, and water temperature can vary.  Average temperatures closely follow Tampa Bay’s average water temperature.

The email address you used to sign up for your Lagoon membership is automatically added to our email distribution list. If you would like to update the email you receive communications to or add additional emails, please click here and submit a form. 

You can also opt in to text message updates. Text the word “Resident” to (813) 692-5446 and follow the steps to sign up for important updates and event reminders.

BRING your towels (towels are available for purchase, but there are no towel rentals), sunscreen, one pool noodle per person, kids’ arm floaties, personal life jackets, and water toys (no toy guns or appearance of guns).  

Do NOT bring – chairs, shade, umbrellas larger than 6’, pop up shade structures, floats, coolers, food & beverages, or large Bluetooth speakers (must be able to fit in a purse or small backpack).

Please Note: MetroLagoons reserves the right to deny entry or prohibit any items at their sole discretion to ensure the safety and enjoyment of all guests. If you have any questions or need clarification, please don’t hesitate to contact us.

The Lagoon is a swim-at-your-own-risk facility. Please be advised that there are no lifeguards on duty in free swimming areas. Parents and supervising companions must always monitor children throughout their time at the Lagoon. Failure to monitor children in your party may result in removal from the Lagoon without restitution.    

American Red Cross Certified Lifeguards are present at Water Activity areas to provide instruction on how to experience each activity.

A limited supply of complimentary life jackets is available in designated areas on a first come, first served basis.  Availability is not guaranteed but personal life jackets are permitted. Certain Water Activities require the use of a life jacket which will be issued for the length of the activity.

Children under the age 14 years must be accompanied by a supervising companion who is able to determine their ability to safely participate in water activities and is responsible for accompanying and supervising them while on property.

Parking is free for all visitors. Cars may not be left overnight and are subject to towing at the owner’s expense.